NineWin Contact and Support

9-win.co.uk is an independent affiliate review website and is not the NineWin operator. This website cannot access player accounts, verify documents, change account details, cancel transactions, release withdrawals, add bonuses or investigate payment records.

NineWin Account Support

Questions about login problems, identity verification, deposits, withdrawals, promotions, account closure or technical errors must be sent directly to NineWin through the operator’s own support channels.

Do not send passwords, full payment-card numbers, cryptocurrency recovery phrases or unredacted identity documents to an affiliate review website. Verification documents should be uploaded only through the secure method specified by the operator after confirming that the browser is connected to the correct domain.

Licence Information

The Curaçao Gaming Authority certificate identifies Three Cats B.V., company number 164649, as the operator of ninewin.com under licence OGL/2024/969/1019. The certificate was shown as active when checked on 5 August 2026.

Open the Curaçao Gaming Authority certificate

Independent Review Sources

Customer experiences can be viewed on the live Trustpilot profile. Review ratings and totals change over time, so this page does not reproduce selected testimonials as representative of all users.

Read NineWin reviews on Trustpilot

Responsible Gambling Support

18+ only. If gambling is causing financial, emotional or personal harm, stop playing and seek independent support. Do not use gambling to recover losses or solve money problems.

  • GamCare — information and support relating to gambling harm.
  • GambleAware — safer-gambling information and support resources.
  • Gambling Therapy — international online support.
  • GAMSTOP — self-exclusion covering participating websites and apps licensed in Great Britain.

GAMSTOP should not be assumed to block an operator that is licensed only outside Great Britain. Users who need broader blocking may also consider device-level blocking software, bank gambling blocks and support from a qualified adviser.